From c4f8c70146af6b9ed0ebbdc32b1203f3caa921b3 Mon Sep 17 00:00:00 2001
From: Debendu Das <66923140+debendu-das@users.noreply.github.com>
Date: Sun, 5 Oct 2025 01:44:31 +0530
Subject: [PATCH 1/2] Create README.md

---
 .../Redirect user to a new URL/README.md               | 10 ++++++++++
 1 file changed, 10 insertions(+)
 create mode 100644 Core ServiceNow APIs/GlideNavigation/Redirect user to a new URL/README.md

diff --git a/Core ServiceNow APIs/GlideNavigation/Redirect user to a new URL/README.md b/Core ServiceNow APIs/GlideNavigation/Redirect user to a new URL/README.md
new file mode 100644
index 0000000000..dbfc141318
--- /dev/null
+++ b/Core ServiceNow APIs/GlideNavigation/Redirect user to a new URL/README.md	
@@ -0,0 +1,10 @@
+# g_navigation.open(url, target)
+This method redirects users to a new URL. You can specify the frame where the content should load (e.g., the current frame or a specific one).
+
+### Example: Open All Active Incidents of the Caller
+ 
+     var callerID = g_form.getValue("caller_id");
+     var url = "incident_list.do?sysparm_query=active=true^caller_id=" + callerID;
+     g_navigation.open(url, "_blank");
+
+This code opens a list of all active incidents for a specific caller in the current frame. It’s perfect for quickly accessing incidents tied to a particular user without leaving your current workflow.

From ceccf78b1ce7c91c9911580979b1814f74dd41a3 Mon Sep 17 00:00:00 2001
From: Debendu Das <66923140+debendu-das@users.noreply.github.com>
Date: Sun, 5 Oct 2025 01:45:12 +0530
Subject: [PATCH 2/2] Create open.js

---
 .../GlideNavigation/Redirect user to a new URL/open.js         | 3 +++
 1 file changed, 3 insertions(+)
 create mode 100644 Core ServiceNow APIs/GlideNavigation/Redirect user to a new URL/open.js

diff --git a/Core ServiceNow APIs/GlideNavigation/Redirect user to a new URL/open.js b/Core ServiceNow APIs/GlideNavigation/Redirect user to a new URL/open.js
new file mode 100644
index 0000000000..68d80473db
--- /dev/null
+++ b/Core ServiceNow APIs/GlideNavigation/Redirect user to a new URL/open.js	
@@ -0,0 +1,3 @@
+var callerID = g_form.getValue("caller_id");
+var url = "incident_list.do?sysparm_query=active=true^caller_id=" + callerID;
+g_navigation.open(url, "_blank");