From ebf13530d291ccb78c8fa273595f05ccde07a751 Mon Sep 17 00:00:00 2001
From: Code with bhav <92107107+bhavyaa30@users.noreply.github.com>
Date: Fri, 3 Oct 2025 16:08:36 +0530
Subject: [PATCH 1/2] Create readme.md

---
 .../Business Rules/Update Incident State To Closed/readme.md     | 1 +
 1 file changed, 1 insertion(+)
 create mode 100644 Server-Side Components/Business Rules/Update Incident State To Closed/readme.md

diff --git a/Server-Side Components/Business Rules/Update Incident State To Closed/readme.md b/Server-Side Components/Business Rules/Update Incident State To Closed/readme.md
new file mode 100644
index 0000000000..2dcffe73e6
--- /dev/null
+++ b/Server-Side Components/Business Rules/Update Incident State To Closed/readme.md	
@@ -0,0 +1 @@
+To close a parent record when its children are closed in ServiceNow, create a Business Rule or Flow Designer on the child table. This rule should trigger when a child record's state changes to "closed," check if all related child records are closed, and then update the parent record's state accordingly. 

From 97133fd52dc6b7a9492dae80a82976993f8152a1 Mon Sep 17 00:00:00 2001
From: Code with bhav <92107107+bhavyaa30@users.noreply.github.com>
Date: Fri, 3 Oct 2025 16:09:35 +0530
Subject: [PATCH 2/2] script.js

---
 .../Update Incident State To Closed/script.js | 20 +++++++++++++++++++
 1 file changed, 20 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/Update Incident State To Closed/script.js

diff --git a/Server-Side Components/Business Rules/Update Incident State To Closed/script.js b/Server-Side Components/Business Rules/Update Incident State To Closed/script.js
new file mode 100644
index 0000000000..b4c1a854a8
--- /dev/null
+++ b/Server-Side Components/Business Rules/Update Incident State To Closed/script.js	
@@ -0,0 +1,20 @@
+var pSysId = 'sys_id';
+var child= new GlideRecord('incident');
+child.addQuery('parent_incident',pSysId);
+child.query();
+var count=0;
+while(child.next()){
+
+    if(child.state!=7)
+    {
+count =1;
+    gs.print("your child incident is not there or is not yet closed");
+    }    
+}
+if(count==0){
+    child.parent_incident.state=7;
+    child.parent_incident.close_code='Duplicate';
+child.parent_incident.close_notes="done";
+child.parent_incident.update();
+gs.print("hello" + child.parent_incident.number);
+}