You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
# Fetch Active P1 Incidents – ServiceNow Background Script
2
+
3
+
This script retrieves all **active incidents** with **Priority 1 (P1)** from the ServiceNow `incident` table. It is useful for monitoring critical issues that are still unresolved.
4
+
5
+
## 🧩 Purpose
6
+
7
+
To identify and list all high-priority incidents that are currently active, enabling quick review and escalation if needed.
8
+
9
+
## 🛠️ Script Details
10
+
11
+
-**Table**: `incident`
12
+
-**Filters Applied**:
13
+
-`active = true`
14
+
-`priority = 1` (P1)
15
+
16
+
## ▶️ How to Use
17
+
18
+
1. Navigate to **System Definition > Scripts - Background**
0 commit comments