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Users Without Manager - ServiceNow Background Script
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This ServiceNow Background Script fetches all active users who do not have a manager assigned and provides a list of their names along with their Sys IDs, plus the total count of such users.
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Features
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Lists all active users without a manager.
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Displays user display names along with their Sys IDs.
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Provides a total count at the end.
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Fully server-side, runs directly in Background Script.
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Wrapped in a self-invoking function to avoid variable scope issues.
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Usage
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Log in to your ServiceNow instance.
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Navigate to: System Definition → Scripts - Background.
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Click Run Script.
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View the output in the System Logs → All (gs.info) to see:
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A list of users without a manager
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Their Sys IDs
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Total count
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Example Output
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Users without manager are:
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John Doe (Sys ID: 46d1f2f0db123300f0a12345c0a12345)
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Jane Smith (Sys ID: 46d1f2f0db123300f0a12345c0a67890)
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...
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Total users without manager: 42
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Notes
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This script only fetches active users (active=true).
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You can modify the query to add additional filters if required (e.g., by department or role).
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Ideal for administrators to quickly identify users without assigned managers for audits or reporting purposes.
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