Show Open Incident of caller

Show Open Incident of caller

Author: Kart-19

Client-Side Components/UI Macros/Show Open Incident of Caller/macro.js

@@ -0,0 +1,16 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
+
+<img src='sn_tile_icon/now-checklist.svg' stype='width=5%,height:5%' onclick="showopentckts()" title="Show Open Incident of me"></img>
+
+<script language="javascript">
+function showopentckts(){
+var name=g_form.getValue("caller_id");
+var tableName='incident';
+var url=tableName+'_list.do?sysparm_query=caller_id='+name+'^stateNOT IN7,8';
+window.open(url,'OpenIncident',"popup");
+}
+
+</script>
+
+</j:jelly>