Scheduled job script code snippet

Deactivate Inactive Users and Notify Managers

Author: keshava-palisetti

Server-Side Components/Scheduled Jobs/Deactivate Inactive Users and Notify Managers/auto_deactivate_inactive_users.js

@@ -0,0 +1,42 @@
+(function() {
+    var inactiveDays = 90;
+    var cutoffDate = new GlideDateTime();
+    cutoffDate.addDaysUTC(-inactiveDays);
+
+    var userGR = new GlideRecord('sys_user');
+    userGR.addActiveQuery(); // Only active users
+    userGR.addQuery('sys_created_on', '<', cutoffDate); // Old accounts
+
+    // Using encoded query: users with last login before cutoff OR never logged in
+    userGR.addEncodedQuery('last_login_time<' + cutoffDate.getValue() + '^ORlast_login_timeISEMPTY');
+    userGR.query();
+
+    while (userGR.next()) {
+        var wasActive = userGR.active;
+        var managerSysId = userGR.manager;
+
+        // Deactivate the user
+        userGR.active = false;
+        userGR.update();
+
+        // Notify only if manager exists and is active
+        if (wasActive && managerSysId) {
+            var mgrGR = new GlideRecord('sys_user');
+            mgrGR.addQuery('sys_id', managerSysId);
+            mgrGR.addQuery('active', true);
+            mgrGR.query();
+
+            if (mgrGR.next()) {
+                gs.eventQueue(
+                    'user.deactivation.notify_manager',  // Event name
+                    userGR,                              // Current user record
+                    userGR.name.toString(),              // parm1: user's name
+                    mgrGR.email.toString()               // parm2: manager's email
+                );
+            }
+        }
+    }
+
+    gs.info('Inactive or never-logged users deactivated; active managers notified.');
+})();
+