Update Add HR Task for VIP HR Case.js

Author: SWETHA R

Server-Side Components/Business Rules/Add HR task for HR case/Add HR Task for VIP HR Case.js

@@ -1,15 +1,31 @@
-// Business Rule: 'After' Insert on 'sn_hr_core_case'
+// Business Rule: After Insert on 'sn_hr_core_case'
 (function executeRule(current, previous /*null when async*/) {
 
-    if (current.priority == "1" && current.subject_person.getValue('VIP') == 'true') {
-        var newTask = new GlideRecord('sn_hr_core_task');
-        newTask.initialize();
-        newTask.short_description = 'Priority VIP HR task for - ' + current.number;
-        newTask.assigned_to = current.assigned_to;
-        newTask.parent = current.sys_id;
-        newTask.insert();
-        
-        gs.addInfoMessage('A related HR task has been created for this HR case.');
+    // Check if priority is high and subject person is a VIP
+    const isHighPriority = current.priority == '1';
+    const isVIP = current.subject_person.getValue('VIP') === 'true';
+
+    if (isHighPriority && isVIP) {
+        try {
+            const task = new GlideRecord('sn_hr_core_task');
+            task.initialize();
+
+            task.short_description = `Priority VIP HR task for - ${current.number}`;
+            task.assigned_to = current.assigned_to;
+            task.parent = current.sys_id;
+
+            const taskSysId = task.insert();
+
+            if (taskSysId) {
+                gs.addInfoMessage('✅ A related HR task has been successfully created for this VIP HR case.');
+            } else {
+                gs.addErrorMessage('⚠️ Failed to create HR task for VIP case.');
+            }
+
+        } catch (err) {
+            gs.error('Error while creating VIP HR Task: ' + err.message);
+        }
     }
 
 })(current, previous);
+