Create Readme.md

Monthly scheduled job to send email report based on incident category count

Author: keshava-palisetti

Server-Side Components/Scheduled Jobs/Scheduled Job to Email Incident Count Report by Category/Readme.md

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+Scheduled Job: Sends an email with monthly report based on incident category count
+
+Uses a custom event (custom.monthly.incident.report) with two parameters:
+parm1 → The formatted incident count report body
+parm2 → The month name
+
+Working:
+Runs automatically on the 1st of each month.
+Fetches all incidents created in the previous month.
+Groups them by category and counts totals.
+Sends a summarized email report to the admin.
+
+Event Registration
+Name: custom.monthly.incident.report
+Queue: default
+
+Notification Configuration
+Name: Monthly Incident Report by Category
+When to send: Event is fired
+Event name: custom.monthly.incident.report
+Recipients: admin@example.com (or “Admin” group)
+
+Subject
+Monthly Incident Count Report - ${event.parm2}
+
+Body
+
+Hello Admin,
+
+Here is the count of incidents created during ${event.parm2}, categorized by type:
+${event.parm1}
+
+Regards,
+ServiceNow Automated Reports