Implement user impersonation activity logging

Code to be added to the Business rule to track the changes

Author: Its-Nmk

Server-Side Components/Business Rule/User Impersonation Activity Logger/UserImpersonationActiityLogger.js

@@ -0,0 +1,17 @@
+(function executeRule(current, previous /*null when async*/) {
+  if (new GlideImpersonate().isImpersonating()) {
+    // Check if the user is impersonating
+    if (current.comments.changes() || current.work_notes.changes()) {
+      // Check if comments or work notes have changed
+      let actualUserName = gs.getImpersonatingUserDisplayName();
+      let impersonatedUserName = gs.getUserDisplayName();
+      let logMessage = `User Impersonation Activity Detected:
+        Timestamp : ${new GlideDateTime()}
+        Actual User: ${actualUserName}
+        Impersonated User: ${impersonatedUserName}
+        Comments added: ${current.comments || "NA"}
+        Work Notes added: ${current.work_notes || "NA"}`;
+      gs.info(logMessage);
+    }
+  }
+})(current, previous);