Implement auto-tagging for VTB cards based on states

This script automatically tags VTB cards based on their record states, including priority, blocked status, QA stages, and deployment readiness. It retrieves SysIDs from system properties and updates label entries accordingly.

Author: hanna-g-sn

Server-Side Components/Business Rules/Auto Tag VTB Card Based on Record States/code_snippet.js

@@ -0,0 +1,110 @@
+(function executeRule(current, previous /*null when async*/) {
+
+    // Retrieve the SysIDs from system properties - holding in system properties to overcome not hardcoding the SysID
+    var highPriorityLabelSysId = gs.getProperty('label.high_priority');
+    var blockedLabelSysId = gs.getProperty('label.blocked');
+    var readyForQALabelSysId = gs.getProperty('label.ready_for_qa');
+    var qaCompletedLabelSysId = gs.getProperty('label.qa_completed');
+    var readyForDeploymentLabelSysId = gs.getProperty('label.ready_for_deployment');
+
+    // Query the 'vtb_card' table for related task records
+    var gr = new GlideRecord('vtb_card');
+    gr.addQuery('task', current.sys_id);
+    gr.query();
+
+    // Loop through all matching vtb_card records
+    while (gr.next()) {
+
+        // Handle High Priority label
+        var highPriorityTag = new GlideRecord('label_entry');
+        highPriorityTag.addQuery('table', 'vtb_card');
+        highPriorityTag.addQuery('table_key', gr.sys_id);
+        highPriorityTag.addQuery('label', highPriorityLabelSysId);
+        highPriorityTag.query();
+        if (current.priority == 1 && !highPriorityTag.next()) {  // Add label if not already present
+            highPriorityTag = new GlideRecord('label_entry');
+            highPriorityTag.label = highPriorityLabelSysId; // High Priority Label SysID
+            highPriorityTag.table = 'vtb_card';
+            highPriorityTag.read = 'yes';
+            highPriorityTag.title = "High Priority Tag for " + gr.task.number;
+            highPriorityTag.table_key = gr.sys_id;
+            highPriorityTag.insert();
+        } else if (current.priority != 1 && highPriorityTag.next()) {  // Remove label if priority is not high
+            highPriorityTag.deleteRecord();
+        }
+
+        // Handle Blocked label
+        var blockedTag = new GlideRecord('label_entry');
+        blockedTag.addQuery('table', 'vtb_card');
+        blockedTag.addQuery('table_key', gr.sys_id);
+        blockedTag.addQuery('label', blockedLabelSysId);
+        blockedTag.query();
+        if (current.blocked == true && !blockedTag.next()) {  // Add label if not already present
+            blockedTag = new GlideRecord('label_entry');
+            blockedTag.label = blockedLabelSysId; // Blocked Label SysID
+            blockedTag.table = 'vtb_card';
+            blockedTag.read = 'yes';
+            blockedTag.title = "Blocked Tag for " + gr.task.number;
+            blockedTag.table_key = gr.sys_id;
+            blockedTag.insert();
+        } else if (current.blocked == false && blockedTag.next()) {  // Remove label if blocked is false
+            blockedTag.deleteRecord();
+        }
+
+        // Handle Ready for QA label
+        var readyForQATag = new GlideRecord('label_entry');
+        readyForQATag.addQuery('table', 'vtb_card');
+        readyForQATag.addQuery('table_key', gr.sys_id);
+        readyForQATag.addQuery('label', readyForQALabelSysId);
+        readyForQATag.query();
+        if (current.u_implementation_stage == 'QA Required' && !readyForQATag.next()) {  // Add label if not already present
+            readyForQATag = new GlideRecord('label_entry');
+            readyForQATag.label = readyForQALabelSysId; // Ready for QA Label SysID
+            readyForQATag.table = 'vtb_card';
+            readyForQATag.read = 'yes';
+            readyForQATag.title = "Ready for QA Tag for " + gr.task.number;
+            readyForQATag.table_key = gr.sys_id;
+            readyForQATag.insert();
+        } else if (current.u_implementation_stage != 'QA Required' && readyForQATag.next()) {  // Remove label if stage is no longer QA Required
+            readyForQATag.deleteRecord();
+        }
+
+        // Handle QA Completed label
+        var qaCompletedTag = new GlideRecord('label_entry');
+        qaCompletedTag.addQuery('table', 'vtb_card');
+        qaCompletedTag.addQuery('table_key', gr.sys_id);
+        qaCompletedTag.addQuery('label', qaCompletedLabelSysId);
+        qaCompletedTag.query();
+        if (current.u_implementation_stage == 'QA Completed' && !qaCompletedTag.next()) {  // Add label if not already present
+            qaCompletedTag = new GlideRecord('label_entry');
+            qaCompletedTag.label = qaCompletedLabelSysId; // QA Completed Label SysID
+            qaCompletedTag.table = 'vtb_card';
+            qaCompletedTag.read = 'yes';
+            qaCompletedTag.title = "QA Completed Tag for " + gr.task.number;
+            qaCompletedTag.table_key = gr.sys_id;
+            qaCompletedTag.insert();
+        } else if (current.u_implementation_stage != 'QA Completed' && qaCompletedTag.next()) {  // Remove label if stage is no longer QA Completed
+            qaCompletedTag.deleteRecord();
+        }
+
+        // Handle Ready for Deployment label
+        var readyForDeploymentTag = new GlideRecord('label_entry');
+        readyForDeploymentTag.addQuery('table', 'vtb_card');
+        readyForDeploymentTag.addQuery('table_key', gr.sys_id);
+        readyForDeploymentTag.addQuery('label', readyForDeploymentLabelSysId);
+        readyForDeploymentTag.query();
+        if (current.u_implementation_stage == 'Ready for Deployment' && !readyForDeploymentTag.next()) {  // Add label if not already present
+            readyForDeploymentTag = new GlideRecord('label_entry');
+            readyForDeploymentTag.label = readyForDeploymentLabelSysId; // Ready for Deployment Label SysID
+            readyForDeploymentTag.table = 'vtb_card';
+            readyForDeploymentTag.read = 'yes';
+            readyForDeploymentTag.title = "Ready for Deployment Tag for " + gr.task.number;
+            readyForDeploymentTag.table_key = gr.sys_id;
+            readyForDeploymentTag.insert();
+        } else if (current.u_implementation_stage != 'Ready for Deployment' && readyForDeploymentTag.next()) {  // Remove label if stage is no longer Ready for Deployment
+            readyForDeploymentTag.deleteRecord();
+        }
+
+    }
+
+})(current, previous);