Merge branch 'ServiceNowDevProgram:main' into main

Author: prashantmrshine

Client-Side Components/Catalog Client Script/Catalog Approval/Readme.md

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+This project adds a dynamic preview feature to Service Catalog items, allowing users to see the full approval chain before submitting a request. It improves transparency, reduces confusion, and helps users understand who will be involved in the approval process based on their selections.

Client-Side Components/Catalog Client Script/Catalog Approval/client script.js

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+function onLoad() {
+  var ga = new GlideAjax('ApprovalChainHelper');
+  ga.addParam('sysparm_name', 'getApprovers');
+  ga.addParam('sysparm_item_id', g_form.getUniqueValue());
+  ga.getXMLAnswer(function(response) {
+    var approvers = JSON.parse(response);
+    var message = 'This request will be approved by: ' + approvers.join(', ');
+    g_form.showFieldMsg('requested_for', message, 'info');
+  });
+}

Client-Side Components/Catalog Client Script/Catalog Approval/script include.js

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+var ApprovalChainHelper = Class.create();
+ApprovalChainHelper.prototype = Object.extendsObject(AbstractAjaxProcessor, {
+  getApprovers: function() {
+    var itemId = this.getParameter('sysparm_item_id');
+    var userId = gs.getUserID();
+
+    var approvers = [];
+
+    // Example logic: fetch approval rules based on item and user
+    var ruleGR = new GlideRecord('sysapproval_approver');
+    ruleGR.addQuery('document_id', 80f8920bc3e4b2105219daec050131e3);
+    ruleGR.query();
+
+    while (ruleGR.next()) {
+      approvers.push(ruleGR.approver.name.toString());
+    }
+
+    return JSON.stringify(approvers);
+  }
+});

Client-Side Components/Catalog Client Script/Document validation/Client script.JS

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+function onSubmit() {
+  var ga = new GlideAjax('DocumentValidationHelper');
+  ga.addParam('sysparm_name', 'validateAttachments');
+  ga.addParam('sysparm_item_id', g_form.getUniqueValue());
+  ga.getXMLAnswer(function(response) {
+    if (response !== 'valid') {
+      alert('Document validation failed: ' + response);
+      return false;
+    }
+  });
+  return true;
+}

Client-Side Components/Catalog Client Script/Document validation/Readme.md

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+This project enhances a Service Catalog item by allowing users to upload supporting documents (e.g., ID proof, approval letters) and validating them before the request is submitted. It ensures compliance, completeness, and proper documentation for sensitive or regulated requests.

Client-Side Components/Catalog Client Script/Document validation/Script include.js

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+var DocumentValidationHelper = Class.create();
+DocumentValidationHelper.prototype = Object.extendsObject(AbstractAjaxProcessor, {
+  validateAttachments: function() {
+    var itemId = this.getParameter('sysparm_item_id');
+    var attachmentGR = new GlideRecord('sys_attachment');
+    attachmentGR.addQuery('table_name', 'sc_req_item');
+    attachmentGR.addQuery('table_sys_id', itemId);
+    attachmentGR.query();
+
+    while (attachmentGR.next()) {
+      var fileName = attachmentGR.file_name.toLowerCase();
+      if (!fileName.endsWith('.pdf') && !fileName.endsWith('.docx')) {
+        return 'Only PDF or DOCX files are allowed.';
+      }
+      if (attachmentGR.size_bytes > 5 * 1024 * 1024) {
+        return 'File size exceeds 5MB limit.';
+      }
+    }
+
+    return 'valid';
+  }
+});

Client-Side Components/Catalog Client Script/Schedule Request/Readme.JS

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+This project allows users to schedule a Service Catalog request for a future date and time. Instead of submitting immediately, the request is stored and automatically submitted later using a Scheduled Job

Client-Side Components/Catalog Client Script/Schedule Request/scheduled client script.js

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+function onSubmit() {
+  var scheduledTime = g_form.getValue('scheduled_time');
+  var currentTime = new Date().toISOString();
+
+  if (scheduledTime > currentTime) {
+    var ga = new GlideAjax('ScheduledRequestHelper');
+    ga.addParam('sysparm_name', 'storeScheduledRequest');
+    ga.addParam('sysparm_item', g_form.getUniqueValue());
+    ga.addParam('sysparm_time', scheduledTime);
+    ga.getXMLAnswer(function(response) {
+      alert('Your request has been scheduled for: ' + scheduledTime);
+    });
+    return false; // Prevent immediate submission
+  }
+
+  return true; // Submit immediately if time is now or past
+}

Client-Side Components/Catalog Client Script/Schedule Request/scheduled scriptinclude.JS

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+var ScheduledRequestHelper = Class.create();
+ScheduledRequestHelper.prototype = Object.extendsObject(AbstractAjaxProcessor, {
+  storeScheduledRequest: function() {
+    var itemID = this.getParameter('sysparm_item');
+    var scheduledTime = this.getParameter('sysparm_time');
+
+    var record = new GlideRecord('x_snc_scheduled_requests'); // Custom table
+    record.initialize();
+    record.catalog_item = itemID;
+    record.scheduled_time = scheduledTime;
+    record.insert();
+
+    return 'Scheduled successfully';
+  }
+});

Client-Side Components/Catalog Client Script/Schedule Request/scheduled_job.JS

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+var now = new GlideDateTime();
+var gr = new GlideRecord('x_snc_scheduled_requests');
+gr.addQuery('scheduled_time', '<=', now);
+gr.query();
+
+while (gr.next()) {
+  var request = new GlideRecord('sc_request');
+  request.initialize();
+  request.requested_for = gr.requested_for;
+  request.cat_item = gr.catalog_item;
+  request.insert();
+
+  gr.deleteRecord(); // Remove after submission
+}