Update README.md

Automatically detect the probable root cause (Network, Hardware, Application, Security, etc.) based on ticket description keywords.

Author: RaviGaurav007

Server-Side Components/Script Includes/Root-Cause Predictor/README.md

@@ -20,7 +20,7 @@ This helps in faster triaging and routing tickets to the right support teams.
     var util = new global.RootCausePredictor();
     var cat = util.predict(current.description);
     current.u_root_cause = cat;
-    current.work_notes = "🔍 Auto-classified as: " + cat.toUpperCase();
+    current.work_notes = "Auto-classified as: " + cat.toUpperCase();
 })(current);
 
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