Implement error handling for parent incident resolution

Add error message for unresolved child incidents

Author: HackoDev1530

Server-Side Components/Business Rules/Show Error Message Parent INC/script.js

@@ -0,0 +1,11 @@
+//Table: Incident
+//When To Run: Before update
+//Condition: State changes to Resolved
+var inc = new GlideRecord('incident');
+	inc.addQuery('parent_incident',current.sys_id);
+	inc.addEncodedQuery('active=true^stateIN1,2,3');
+	inc.query();
+	if(inc.getRowCount() != 0){
+		gs.addErrorMessage('Resolve the child incident(s) before resovling the parent incident');
+		current.setAbortAction(true);
+	}