script.js

Author: bhavyaa30

Server-Side Components/Background Scripts/Automated Cleanup of Historical Records/script.js

@@ -0,0 +1,25 @@
+var gr = new GlideRecord('incident');
+gr.addQuery('state', 7); // Closed incidents
+gr.addQuery('closed_at', '<=', gs.daysAgo(90));
+gr.query();
+
+var deletedCount = 0;
+
+while (gr.next()) {
+
+    // Check for any child tasks or linked changes
+    var related = new GlideRecord('task');
+    related.addQuery('parent', gr.sys_id);
+    related.query();
+    
+    if (related.next()) {
+        gs.info('Skipping ' + gr.number + ' because it has linked tasks/changes.');
+        continue;
+    }
+
+    // Safe to delete
+    gr.deleteRecord();
+    deletedCount++;
+}
+
+gs.info('Cleanup completed. Total records deleted: ' + deletedCount);