Create Auto populate short description

Author: SachinNarayanasamy

Client-Side Components/Client Scripts/Auto-Populate Short Discription/Auto populate short description

@@ -0,0 +1,29 @@
+function onChange(control, oldValue, newValue, isLoading, isTemplate) {
+    if (isLoading || newValue === '') {
+        return;
+    }
+
+    // Define category-to-short description mapping
+    var categoryToShortDescription = {
+        'hardware': 'Hardware Issue - ',
+        'software': 'Software Issue - ',
+        'network': 'Network Issue - ',
+        'inquiry': 'Inquiry/Help - ',
+		'database': 'Database - '
+    };
+
+    // Convert the selected value to lowercase for matching
+    var selectedCategory = newValue.toLowerCase();
+
+    // If category exists in mapping, update the short description
+    if (categoryToShortDescription.hasOwnProperty(selectedCategory)) {
+        var existingDesc = g_form.getValue('short_description') || '';
+        var prefix = categoryToShortDescription[selectedCategory];
+
+        // Only add prefix if it's not already there
+        if (!existingDesc.startsWith(prefix)) {
+            g_form.setValue('short_description', prefix + existingDesc);
+            g_form.showFieldMsg('short_description', 'Short Description auto-updated based on category.', 'info');
+        }
+    }
+}