Create readme.md

Author: bharakm

Server-Side Components/Scheduled Jobs/Unblock bounced email address/readme.md

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+This Scheduled Script Execution in ServiceNow is designed to automatically reset the bounced_email_count for active users who have exceeded a threshold. 
+It helps maintain email hygiene and ensures that users with high bounce rates are flagged and reset for further investigation or remediation.
+
+
+Purpose
+To identify active users with a bounced_email_count greater than 8 and reset their state and count to allow for reprocessing or follow-up.
+
+https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1646657