|
| 1 | +var SEVEN_DAYS_AGO = new GlideDateTime(); |
| 2 | + |
| 3 | +SEVEN_DAYS_AGO.addDaysUTC(-7); |
| 4 | + |
| 5 | +//Get group sys_ids from system property |
| 6 | + |
| 7 | +var groupSysIdsStr = gs.getProperty('inactiveuser.groupname'); |
| 8 | + |
| 9 | +if (!groupSysIdsStr) { |
| 10 | + |
| 11 | + |
| 12 | + |
| 13 | + |
| 14 | +} |
| 15 | + |
| 16 | +var GroupSysIds = groupSysIdsStr.split(','); // Split grp sysid with , |
| 17 | + |
| 18 | +//group members in those groups |
| 19 | + |
| 20 | +var groupMemberGR = new GlideRecord('sys_user_grmember'); |
| 21 | + |
| 22 | +groupMemberGR.addQuery('group', 'IN', GroupSysIds.join(',')); |
| 23 | + |
| 24 | +groupMemberGR.query(); |
| 25 | + |
| 26 | +while (groupMemberGR.next()) { |
| 27 | + |
| 28 | + var userID = groupMemberGR.getValue('user'); |
| 29 | + |
| 30 | + if (!userID) continue; |
| 31 | + |
| 32 | + var userGR = new GlideRecord('sys_user'); |
| 33 | + |
| 34 | + if (!userGR.get(userID)) continue; |
| 35 | + |
| 36 | + if (userGR.active) continue; // Active user skip |
| 37 | + |
| 38 | + var updatedOn = new GlideDateTime(userGR.sys_updated_on); |
| 39 | + |
| 40 | + if (updatedOn.compareTo(SEVEN_DAYS_AGO) >= 0) { // User was updated within 7 days, so skip |
| 41 | + |
| 42 | + // gs.info("Skipping user: " + userGR.name + " - updated on " + userGR.getDisplayValue('sys_updated_on')); |
| 43 | + |
| 44 | + continue; |
| 45 | + |
| 46 | + } |
| 47 | + |
| 48 | + var groupName = groupMemberGR.group.getDisplayValue(); |
| 49 | + |
| 50 | + |
| 51 | + |
| 52 | + //Unassign Incident record |
| 53 | + |
| 54 | + var inc = new GlideRecord('incident'); |
| 55 | + |
| 56 | + inc.addQuery('assigned_to', userID); |
| 57 | + |
| 58 | + |
| 59 | + inc.addQuery('state', '!=', '3'); |
| 60 | + |
| 61 | + inc.query(); |
| 62 | + |
| 63 | + while (inc.next()) { |
| 64 | + |
| 65 | + |
| 66 | + inc.assigned_to = ''; |
| 67 | + |
| 68 | + inc.update(); |
| 69 | + |
| 70 | + |
| 71 | + |
| 72 | + } |
| 73 | + |
| 74 | + |
| 75 | + |
| 76 | + // Remove user from group |
| 77 | + |
| 78 | + gs.info("Removing user: " + userGR.name + " from group: " + groupName); |
| 79 | + |
| 80 | + groupMemberGR.deleteRecord(); |
| 81 | + |
| 82 | +} |
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