Hacktoberfest2025 5th pull request (#2476)

* getAssignedToCount.js

* README.md

Author: srikanthroyal932-cmyk

Client-Side Components/Client Scripts/Count Assigned To Field/README.md

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+Count Assigned To Field
+
+1. Write a Client Script name as getAssignedToCount
+2. Glide the Incident Table
+3. Use onChange Client Script
+4. Use the Field name as "assigned_to" field
+5. Glide the Script Include using "GlideAjax".
+6. Call the function "getCount" from Script Include
+7. Add the parameter for the newValue.
+8. Use the getXML for asynchronous response.
+9. Get the answer using the callback function
+10. Use the logic for the more than how many tickets that error needs to populate
+11. Use the addErrorMessage for marking the error message
+12. Use the setValue for the "assigned_to" field.

Client-Side Components/Client Scripts/Count Assigned To Field/getAssignedToCount.js

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+function onChange(control,oldValue,newValue,isLoading,isTemplate) {
+  if(isLoading || newValue === '') {
+    return;
+  }
+
+  var ga = new GlideAjax('countAssignedUtil');
+  ga.addParam('sysparm','getCount');
+  ga.addParam('sysparm_assignedto', newValue);
+  ga.getXML(callback);
+
+  function callback(response){
+    var answer = response.responseXML.documentElement.getAttribute("answer");
+    if(answer >=5){
+      g_form.addErrorMessage("Please select another person to work on this Incident, selected user is already having 5 tickets in his/her Queue");
+      g_form.setValue("assigned_to", "");
+    }
+  }
+}