Create Change Tasks for each affected CI and notify its owner (#2516)

* BRScript.js

* README.md

* BRScript.js

Author: srikanthroyal932-cmyk

Server-Side Components/Business Rules/Auto-assign and notify owners of Affected CIs/BRScript.js

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+// Business Rule: After Insert or After Update on change_request
+// Purpose: Create Change Tasks for each affected CI and notify its owner
+(function executeRule(current, previous /*null when insert*/) {
+
+    // Query the task_ci table to get all CIs linked to this Change Request
+    var ciRel = new GlideRecord('task_ci');
+    ciRel.addQuery('task', current.sys_id);
+    ciRel.query();
+
+    while (ciRel.next()) {
+        var ci = ciRel.ci_item.getRefRecord();  // Fetch the actual CI record
+
+        if (ci.owner) {  // Proceed only if CI has an owner
+
+            // Check if a Change Task for this CI and owner already exists
+            var existingTask = new GlideRecord('change_task');
+            existingTask.addQuery('change_request', current.sys_id);
+            existingTask.addQuery('cmdb_ci', ci.sys_id);
+            existingTask.addQuery('assigned_to', ci.owner);
+            existingTask.query();
+
+            if (!existingTask.next()) {
+                // Create new Change Task for CI Owner
+                var ct = new GlideRecord('change_task');
+                ct.initialize();
+                ct.change_request = current.sys_id;
+                ct.cmdb_ci = ci.sys_id;
+                ct.assigned_to = ci.owner;
+                ct.short_description = 'Review Change for your CI: ' + ci.name;
+                ct.insert();
+
+                // Trigger a notification event
+                gs.eventQueue('change.ci.owner.notification', ct, ci.owner, current.sys_id);
+            }
+        }
+    }
+
+})(current, previous);

Server-Side Components/Business Rules/Auto-assign and notify owners of Affected CIs/README.md

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+Create Change Tasks for each affected CI and notify its owner
+
+1. Create a Business Rule - After Insert/Update Change Request Table
+2. Query the task_ci table to get all CIs linked to this Change Request 
+4. Fetch all the actual CI records present in the table
+5. Proceed if CI has a owner, check if a Change Task for this CI and owner already exists
+6. If not existing create a change task for CI owner
+7. Triggers an event to notify the CI owner (email/push).