Service now code snippet

Author: arigalamani

Server-Side Components/Business Rules/updating problem records/updating_problem_record.js

@@ -0,0 +1,12 @@
+(function executeRule(current, previous) {
+    // Check if the state changed to "In Progress"
+    if (current.state.changesTo(2)) { // Assuming 2 is the value for "In Progress"
+        var grProblem = new GlideRecord('problem');
+        grProblem.addQuery('incident', current.sys_id);
+        grProblem.query();
+        while (grProblem.next()) {
+            grProblem.state = 2; // Assuming 2 is the value for "Work in Progress"
+            grProblem.update();
+        }
+    }
+})(current, previous);