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1 parent f35f83d commit 825edaaCopy full SHA for 825edaa
Server-Side Components/Scheduled job to close old incidents/code.js
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+var gr = new GlideRecord('incident');
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+gr.addQuery('state', '6'); // Resolved
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+gr.addQuery('resolved_at', '<=', gs.daysAgoStart(10));
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+gr.query();
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+while (gr.next()) {
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+ gr.state = 7; // Closed
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+ gr.close_notes = "Auto-closed after 10 days.";
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+ gr.update();
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+}
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