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  • Server-Side Components/Scheduled Jobs/Licensed User Access Job

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Weekly Licensed User Access Review (90 Day Inactivity)
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# Overview
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This scheduled job runs weekly and automatically revokes access for licensed users who have been inactive/not logged in for more than 90 days.
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It ensures license compliance, cost control, and adherence to security policies.
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# Objective
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To identify active users holding licensed roles who have not logged into ServiceNow within the past 90 days and revoke their access by removing them from their respective groups.
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# Configuration Summary
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1. Threshold - 90 days since last login
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2. Frequency - Weekly
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3. Licensed Roles Checked - `itil`, `sys_approver`, `admin`, `business_stakeholder`
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4. Groups Managed - ITIL Group, Approver Group, Admin Group, Business Stakeholder Group
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5. Execution Context - Scheduled Script Execution

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