README.md

Author: divyajetti9

Server-Side Components/Business Rules/Auto-Generate Knowledge Article for Resolved Incidents/README.md

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+## Overview
+This ServiceNow Business Rule automatically creates a Knowledge Article when an Incident is resolved and includes detailed resolution notes.  
+It helps promote knowledge sharing, reduce repeated issues, and improve ITSM efficiency.
+
+
+## Features
+- Automatically creates a Knowledge Article in the **Draft** state.
+- Extracts content from the Incident's **Resolution Notes**.
+- Prevents duplicate Knowledge Articles by checking for similar issue titles.