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  • Server-Side Components/Script Includes/Count Assigned To Field

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Count Assigned To Field
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1. Create a Script Include
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2. Enable Client Callable
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3. create a Function in the Script Include Class
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4. Do Glide Aggregate to the Incident Table
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5. Get the Parameter from the Client Script
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6. Use the Aggregate - COUNT for the assigned_to field
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7. Use the While Loop
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8. Get the COUNT of the assigned_to field
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9. Return the COUNT to Client Script
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10. Based on the COUNT we can add limit the assignment of the tickets to the assigned users.

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