README.md

Author: Indra-kolge

Client-Side Components/Client Scripts/Auto-Add Watch List Based on Caller/README.md

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+Auto-Add Watch List Based on Caller Department
+
+//Use Case : 
+
+Automatically adds relevant users to the Watch List field when a Caller is selected on Incident.
+Keep department leads or stakeholders automatically informed.
+
+//Logic: 
+
+Client Script runs onChange of the Caller field.
+Calls a Client callable Script Include ('WatchListHelper) via GlideAjax.
+Script Include fetches Department manager
+Adds their sys_id to the Watch List field.
+Prevents duplicates by appending to existing watch list values.