Create code.js

UI action script

Author: D-GAJ

Client-Side Components/UI Actions/Convert Incident to a story/code.js

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+// Get caller ID from the incident record
+var callerID = current.caller.id;
+
+// Initialize new story record
+var gr = new GlideRecord("rm_story");
+gr.short_description = current.short_description; // Copy short description
+gr.description = current.description;       // Copy full description
+gr.type = "Fix";                                  // Set story type to 'Fix'
+
+// Assign caller as both requirements owner and tester
+gr.u_tester = current.caller_id;
+
+// Link story to originating incident
+gr.u_created_from = current.sys_id; //cutom field to populate incident record or request -not required
+
+// Insert story and capture its sys_id
+var sysID = gr.insert();
+
+// Store story sys_id on incident for traceability
+current.rm_story_id = sysID;
+
+// Update incident record
+var mySysID = current.update();
+
+// Display confirmation message with story number
+gs.addInfoMessage("Agile Story " + gr.number + " created");
+
+// Redirect user to newly created story
+action.setRedirectURL(gr);
+
+// Set return URL to original incident
+action.setReturnURL(current);