Auto-Deactivate Users Not Logged In for X Days (#2014)

Author: Gorav-Sharma

Server-Side Components/Background Scripts/Auto-Deactivate Users Not Logged In for X Days/Auto_Deactivate_Users_Not_Logged_In_for_X_Days.js

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+/**
+ * Deactivate Dormant Users (Parameterized)
+ * 
+ * Deactivates users in ServiceNow who have not logged in for the specified number of days.
+ * Example: deactivateDormantUsers(60);
+ */
+
+function deactivateDormantUsers(daysInactive) {
+    if (!daysInactive || isNaN(daysInactive)) {
+        gs.error("❌ Please provide a valid number of days. Example: deactivateDormantUsers(90);");
+        return;
+    }
+
+    var cutoff = new GlideDateTime();
+    cutoff.addDaysUTC(-daysInactive);
+
+    var gr = new GlideRecord('sys_user');
+    gr.addNotNullQuery("last_login_time");
+    gr.addQuery('last_login_time', '<', cutoff);
+    gr.addQuery('active', true);
+    gr.query();
+
+    var count = 0;
+    while (gr.next()) {
+        gr.active = false;
+        gr.update();
+        count++;
+    }
+
+    gs.info('✅ Deactivated ' + count + ' users inactive for over ' + daysInactive + ' days (before ' + cutoff.getDisplayValue() + ').');
+}
+
+// Example run
+// deactivateDormantUsers(90);

Server-Side Components/Background Scripts/Auto-Deactivate Users Not Logged In for X Days/README.md

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+# 🧹 ServiceNow Dormant User Cleanup
+
+**ServiceNow Background Script** to automatically **deactivate users** who haven't logged in for a specified number of days.
+
+## 🚀 Usage
+1. Navigate to **System Definition → Scripts - Background**.  
+2. Paste the script and execute:
+   ```javascript
+   deactivateDormantUsers(90);