Create dynamic_catalog_task.js

Author: MYaswanth28

Server-Side Components/Server Side/Dynamic Catalog Task Creation/dynamic_catalog_task.js

@@ -0,0 +1,51 @@
+var CatalogTaskGenerator = Class.create();
+CatalogTaskGenerator.prototype = {
+    initialize: function() {
+        this.taskTable = 'sc_task';
+    },
+    generateTasks: function(ritmSysId, variableName) {
+        var ritmGR = new GlideRecord('sc_req_item');
+        if (!ritmGR.get(ritmSysId)) {
+            gs.error('RITM not found for sys_id: ' + ritmSysId);
+            return;
+        }
+        var taskType = ritmGR.variables[variableName].toString();
+        switch (taskType) {
+            case 'Laptop':
+                this._createTask(ritmGR, 'Assign Laptop Asset', 'Hardware Fulfillment', 10);
+                this._createTask(ritmGR, 'Install Core Software', 'Software Team', 20);
+                break;
+            case 'Desktop':
+                this._createTask(ritmGR, 'Deploy Desktop Image', 'Infrastructure Team', 10);
+                this._createTask(ritmGR, 'Setup Docking Station', 'Hardware Fulfillment', 20);
+                break;
+            case 'Mobile Phone':
+                this._createTask(ritmGR, 'Order SIM Card', 'Telecom Team', 10);
+                this._createTask(ritmGR, 'Configure MDM Profile', 'Mobile Support', 20);
+                break;
+            // add Cases as Catalog Tasks Required....
+            default:
+                gs.info('CatalogTaskGenerator: No specific tasks defined for ' + variableName + ' value: ' + taskType);
+                break;
+        }
+    },
+
+    _createTask: function(ritmGR, shortDesc, assignmentGroupName, order) {
+        var taskGR = new GlideRecord(this.taskTable);
+        taskGR.initialize();
+        taskGR.request_item = ritmGR.sys_id;
+        taskGR.request = ritmGR.request;
+        taskGR.short_description = shortDesc;
+        taskGR.order = order;
+        var groupGR = new GlideRecord('sys_user_group');
+        if (groupGR.get('name', assignmentGroupName)) {
+            taskGR.assignment_group = groupGR.sys_id;
+        } else {
+            gs.warn('CatalogTaskGenerator: Assignment Group not found: ' + assignmentGroupName);
+        }
+
+        taskGR.insert();
+    },
+
+    type: 'CatalogTaskGenerator'
+};