Merge pull request #7 from NavyasreeBolleboyana/Patch-21

AbortChangeRequest

Author: NavyasreeBolleboyana

Server-Side Components/Business Rules/AbortChangeRequest/AbortChangeRequest.js

@@ -0,0 +1,30 @@
+#BusinessRule
+ (function executeRule(current, previous /*null when async*/) {
+
+        // Add your code here
+        var user=current.requested_by;
+        var obj=new withClass3();
+        var res=obj.getCount(user);
+        if(res > 5){
+                gs.addErrorMessage("You have already made change requests more than 5 times");
+                current.setAbortAction(true);
+        }        
+
+})(current, previous);
+#ScriptInclude
+   
+ 	
+var withClass3 = Class.create();
+withClass3.prototype = {
+    initialize: function() {
+    },
+
+        getCount: function(user){
+                var gr=new GlideRecord('change_request');
+                gr.addQuery('requested_by',user);
+                gr.query();
+                return gr.getRowCount();
+
+        },
+
+    type: 'withClass3'

Server-Side Components/Business Rules/AbortChangeRequest/README.md

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+# Change Request Limit (ServiceNow)
+
+## Overview
+This customization prevents users from creating more than **5 Change Requests** in ServiceNow.
+
+If a user has already created 5 or more requests, the system shows an error and stops the record from being submitted.
+
+# How It Works
+
+1. User creates a Change Request.
+
+2. Script Include counts how many CRs they already have.
+
+3. If count > 5 → Show error → Stop record creation.