Merge pull request #2102 from LakshmiChaitanyaReddy/Chaitanya-ILCR-Code-Snippets-v5

Chaitanya ilcr code snippets v5

Author: bird-03

Server-Side Components/Background Scripts/Find All Categories Related to a Knowledge Base/GetAllTheCategoriesRelatedToAKnowledgeBase.js

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+var categoriesList = [];
+
+function GetAllTheCategoriesRelatedToAKnowledgeBase(parentID, categoriesList) {
+
+    if (!parentID)
+        return;
+
+    var catGr = new GlideRecord('kb_category');
+    catGr.addQuery('parent_id', parentID);
+    catGr.query();
+    while (catGr.next()) {
+        categoriesList.push(catGr.getValue('sys_id'));
+        gs.info(catGr.getValue('label'));
+        GetAllTheCategoriesRelatedToAKnowledgeBase(catGr.getValue('sys_id'), categoriesList);
+    }
+    return categoriesList;
+
+}
+gs.info(GetAllTheCategoriesRelatedToAKnowledgeBase('a7e8a78bff0221009b20ffffffffff17' /*replace with your Knowledge Base Sysid*/ , categoriesList));

Server-Side Components/Background Scripts/Find All Categories Related to a Knowledge Base/README.md

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+Use case: there is no field on the Knowledge category table which points back to the Knowledge base it belongs to. 
+
+To find the all the related categories of a knowledge base use this script.
+
+This script Recursively go through categories and pull the related categories.