ReadMe.md

Author: chaytarak

Server-Side Components/Script Includes/Incident assigned count to assigned to user/ReadMe.md

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+>**Create a Client-Callable Script Include**
+
+1. Develop a Script Include (assignedtochange) that extends AbstractAjaxProcessor.
+
+2. The Script Include should accept a parameter (the user’s sys_id) passed from a Client Script.
+
+3. It will query the Incident (incident) table to count how many records are assigned to that user.
+
+4. Return the count to the client.
+
+>**Create a Client Script**
+
+1. From the Incident form, the Client Script will call the Script Include using GlideAjax.
+
+2. Pass the Assigned to user’s sys_id as a parameter.
+
+3. Display or use the returned Incident count on the client side (e.g., show a message or populate a field).
+
+       Ex.
+       function onChange(control, oldValue, newValue, isLoading, isTemplate) {
+       if (isLoading || newValue === '') {
+         return;
+        }
+
+       //Type appropriate comment here, and begin script below
+         var aj = new GlideAjax('assignedtochange');
+         aj.addParam('sysparm_name', 'assigned');
+         aj.addParam('sysparm_assign', newValue);
+         aj.getXMLAnswer(answer);
+
+         function answer(response) {
+        	alert ("Assigned to has already been an part of " + response + " Incidents");
+           }
+   
+        }