fixed: Optimized bulk update to use updateMultiple and reduce database queries

Author: BEASTSHRIRAM

Server-Side Components/Background Scripts/Safe Bulk Update with Logging/bulk_update_with_progress.js

@@ -1,60 +1,40 @@
 // Background Script: Safe Bulk Record Update with Progress Tracking
-// Purpose: Update multiple records safely with batch processing and error handling
+// Purpose: Update multiple records efficiently using updateMultiple()
 
 var TABLE = 'incident'; // Change to your table
 var FILTER = "priority=1"; // Add your filter conditions
-var BATCH_SIZE = 100;
 var FIELD_TO_UPDATE = 'state'; // Field to update
 var NEW_VALUE = '1'; // Value to set
 
 var successCount = 0;
 var errorCount = 0;
-var totalProcessed = 0;
 
-gs.log('[Bulk Update Started] Table: ' + TABLE + ' | Filter: ' + FILTER, 'BulkUpdate');
+gs.info('[Bulk Update Started] Table: ' + TABLE + ' | Filter: ' + FILTER, 'BulkUpdate');
 
 try {
     var gr = new GlideRecord(TABLE);
     gr.addEncodedQuery(FILTER);
     gr.query();
 
-    var recordsToProcess = [];
+    // Collect all record IDs first (single query)
+    var recordIds = [];
     while (gr.next()) {
-        recordsToProcess.push(gr.getUniqueValue());
-        
-        // Process in batches to prevent timeout
-        if (recordsToProcess.length === BATCH_SIZE) {
-            processBatch(recordsToProcess);
-            recordsToProcess = [];
-        }
+        recordIds.push(gr.getUniqueValue());
     }
 
-    // Process remaining records
-    if (recordsToProcess.length > 0) {
-        processBatch(recordsToProcess);
+    // Update all records at once using updateMultiple
+    if (recordIds.length > 0) {
+        var updateGr = new GlideRecord(TABLE);
+        updateGr.addEncodedQuery(FILTER);
+        updateGr.setValue(FIELD_TO_UPDATE, NEW_VALUE);
+        updateGr.updateMultiple();
+        
+        successCount = recordIds.length;
+        gs.info('[Bulk Update Complete] Total Updated: ' + successCount, 'BulkUpdate');
+    } else {
+        gs.info('[Bulk Update] No records matched the filter criteria', 'BulkUpdate');
     }
 
-    gs.log('[Bulk Update Complete] Total: ' + totalProcessed + ' | Success: ' + successCount + ' | Errors: ' + errorCount, 'BulkUpdate');
-    
 } catch (e) {
     gs.error('[Bulk Update Error] ' + e.toString(), 'BulkUpdate');
 }
-
-function processBatch(recordIds) {
-    for (var i = 0; i < recordIds.length; i++) {
-        try {
-            var record = new GlideRecord(TABLE);
-            record.get(recordIds[i]);
-            record.setValue(FIELD_TO_UPDATE, NEW_VALUE);
-            record.update();
-            successCount++;
-        } catch (error) {
-            errorCount++;
-            gs.log('[Failed Record] ' + recordIds[i] + ': ' + error.toString(), 'BulkUpdate');
-        }
-        totalProcessed++;
-    }
-    
-    // Log progress
-    gs.log('[Progress] Updated ' + totalProcessed + ' records | Success: ' + successCount + ' | Errors: ' + errorCount, 'BulkUpdate');
-}