Create IncidentToProblemMapping.js

This file includes a client script that maps the values from parent incident record fields to the problem record fields.

Author: mitalizope

Client-Side Components/Client Scripts/Incident to Problem Field Mapper/IncidentToProblemMapping.js

@@ -0,0 +1,21 @@
+//Client script to map the fields in problem
+function onChange(control, oldValue, newValue, isLoading, isTemplate) {
+	
+   if (newValue === '') {
+	return;
+   }
+
+   var ga = new GlideAjax('IncidentDetails');
+    ga.addParam('sysparm_name', 'getIncidentDetails');
+    ga.addParam('sysparm_incidentSysId', newValue);
+    ga.getXMLAnswer(function(response) {
+        var result = JSON.parse(response);
+
+        g_form.setValue('cmdb_ci', result.cmdb_ci);
+        g_form.setValue('priority', result.priority);
+        g_form.setValue('assignment_group', result.assignment_group);
+		g_form.setValue('short_description', result.short_description);
+		g_form.setValue('description', result.description);
+    });   
+   
+}