Business rule for creating task based on field

Author: arigalamani

Server-Side Components/Business Rules/Create a task based on field/Creating_Task_Based_on_Field_Value.js

@@ -0,0 +1,12 @@
+(function executeRule(current, previous) {
+    // Check if the priority is critical and a follow-up task doesn't already exist
+    if (current.priority == 1 && !current.u_follow_up_task_created) { // Assuming 1 is critical priority, and u_follow_up_task_created is a custom boolean field
+        var grTask = new GlideRecord('sc_task');
+        grTask.initialize();
+        grTask.short_description = "Follow-up for Critical Incident: " + current.number;
+        grTask.parent = current.sys_id;
+        grTask.insert();
+        current.u_follow_up_task_created = true; // Mark that a task has been created
+        current.update(); // Update the incident to reflect the task creation
+    }
+})(current, previous);