Script.js

This prevents non-licensable software installations from being included in
 
Software Asset Management (SAM) reconciliation and ensures data accuracy for compliance reporting in SAM workspace.

Author: trimbakeshmadhan-109

Server-Side Components/Background Scripts/Remmediate Licensing for non - Licensable Software Installs/script.js

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+*
+ * Script Name: Clean up non-licensable software install normalization data
+ * Description: Finds all software installation records that have a normalized product,
+ *              but where the normalized product is not marked as licensable.
+ *              It then clears the 'norm_product' and 'norm_publisher' fields on these records.
+ * Purpose:     This prevents non-licensable software installations from being included in
+ *              Software Asset Management (SAM) reconciliation and ensures data accuracy
+ *              for reporting.
+ *
+ * Execution:   Typically run as a Fix Script or Scheduled Job.
+ */
+
+// Initialize a GlideRecord object for the Software Installation table.
+var gr = new GlideRecord('cmdb_sam_sw_install');
+
+// Add an encoded query to find the specific records to be updated.
+// 'norm_productISNOTEMPTY' finds records where the normalized product field is not empty.
+// '^' acts as the AND operator in an encoded query.
+// 'norm_product.product_type!=licensable' filters for records where the product type
+// of the normalized product is not 'licensable'.
+gr.addEncodedQuery('norm_productISNOTEMPTY^norm_product.product_type!=licensable');
+
+// Clear the normalized product field by setting its value to an empty string.
+gr.setValue('norm_product', '');
+
+// Clear the normalized publisher field.
+gr.setValue('norm_publisher', '');
+
+// This is a bulk update, so business rules are disabled for better performance.
+// Disabling workflows (and business rules) prevents recursive updates and avoids triggering
+// unnecessary logic for each record during this cleanup process.
+gr.setWorkflow(false);
+
+// Execute the update on all records that match the query conditions.
+// The updateMultiple() method is more efficient for batch operations than iterating through each record with a while loop and calling update().
+gr.updateMultiple();