Create README.md

README file for the Business Rule

Author: harshal045

Server-Side Components/Business Rules/Auto-Generate-KB-Article/README.md

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+# Auto-Generate Knowledge Article from Resolved Incident
+
+## Overview
+This ServiceNow Business Rule automatically creates a draft Knowledge Article when an Incident is resolved and contains resolution notes. It helps promote knowledge reuse and reduces repetitive tickets by capturing solutions directly from resolved Incidents.
+
+## Features
+- Triggered when an Incident is moved to the "Resolved" state.
+- Checks for presence of resolution notes (`close_notes`).
+- Creates a draft Knowledge Article with the Incident number and resolution content.
+- Tags the article with a default category (`General`).
+- Optionally links the article to the source Incident via a custom field.
+
+## Business Rule Configuration
+- **Table**: `incident`
+- **When to Run**: `after update`
+- **Condition**:
+  ```javascript
+  current.state == 6 && current.close_notes