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| 1 | +# 🧾 ServiceNow Change Schedule Enhancement |
| 2 | +### _(UI Scripts: `sn_chg_soc.change_soc`, `sn.chg_soc.config`, `sn.chg_soc.data`)_ |
| 3 | + |
| 4 | +--- |
| 5 | + |
| 6 | +## 📘 Overview |
| 7 | + |
| 8 | +This customization extends the **ServiceNow Change Schedule (Change Calendar)** functionality. |
| 9 | +The enhancement adds visibility and interactivity to the Change Calendar by including: |
| 10 | + |
| 11 | +- A **Short Description** column in the Change Schedule view. |
| 12 | +- A **configurable UI** allowing users to toggle visibility of columns such as _Configuration Item_, _Short Description_, and _Duration_. |
| 13 | +- Integration of additional data services for fetching and rendering change records with enhanced details. |
| 14 | +- A **Change Schedule button** that refreshes and displays these changes dynamically. |
| 15 | + |
| 16 | +The result is a more informative and user-friendly Change Schedule interface for Change Managers, CAB members, and ITSM users. |
| 17 | + |
| 18 | +--- |
| 19 | + |
| 20 | +## 🧩 Architecture |
| 21 | + |
| 22 | +| Module | Description | |
| 23 | +|--------|-------------| |
| 24 | +| **`sn_chg_soc.change_soc`** | Main controller and directive for the Change Schedule Gantt Chart UI. Handles initialisation, rendering, zoom, and popovers. | |
| 25 | +| **`sn.chg_soc.config`** | Manages configuration settings for displayed columns and schedules (blackout, maintenance). Allows toggling visibility. | |
| 26 | +| **`sn.chg_soc.data`** | Provide the data on the gantt chat from the change records |
| 27 | + |
| 28 | + |
| 29 | +Requirement: |
| 30 | +As an ITIL user, you can click the Change Schedule button to navigate directly to the Change Schedule view. |
| 31 | +This allows you to see all planned changes and plan your own changes accordingly, especially useful for customers who do not have a well-established CMDB integrated with Discovery. |
| 32 | + |
| 33 | +<img width="1505" height="809" alt="image" src="https://github.com/user-attachments/assets/4af1b6cb-87e6-4a53-a243-6592fbf548c1" /> |
| 34 | + |
| 35 | +<img width="1913" height="877" alt="image" src="https://github.com/user-attachments/assets/fc0a6f46-febd-45bb-a741-78462fa1512a" /> |
| 36 | + |
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