From 4d072057d2bbf58e7948d7ea3cfe4d989cf3fc75 Mon Sep 17 00:00:00 2001 From: dtmaclaren <101112838+danielmaclaren@users.noreply.github.com> Date: Mon, 1 Dec 2025 16:14:42 +0000 Subject: [PATCH] updated control-svcs gateway docs --- doc/systems/control-svcs.md | 13 ++++++++++++- 1 file changed, 12 insertions(+), 1 deletion(-) diff --git a/doc/systems/control-svcs.md b/doc/systems/control-svcs.md index d81582761..ae8e469b3 100644 --- a/doc/systems/control-svcs.md +++ b/doc/systems/control-svcs.md @@ -50,7 +50,18 @@ The logs are located in `/var/log/httpd` which may be useful for troubleshooting ### Gateways unavailable / Beam Logger details not updating -If PVs are visible in R3 then probably the gateway on the control service machine need to be updated. +If there is an issue with the gateway (i.e. Beam status PVs cannot not be found or are showing outdated values) + +`ssh isissupport@control-svcs` + +`ps -ux -U epics` + +Depending on which gateway you are looking for, please look for the following where is either gateway_R55, gateway_R80 or gateway_R2. + +`COMMAND: ../support/gateway/master/bin/linux-x86_64/gateway -pvlist /home/epics/EPICS/gateway/gwsite.pvlist -access /home/epics/EPICS/gateway/gwsite.acf -putlog /home/epics/var/logs//putlog.log` + +`sudo kill -9 ` + ## Further Information