[DOCS-12595] updating SNMP troubleshooting (#32764)

* updating SNMP troubleshooting

* updating per feedback

Author: git-thuerk-done

content/en/network_monitoring/devices/troubleshooting.md

@@ -59,26 +59,54 @@ The output should look similar to the following:
 
    - Run an `snmp walk` on the device's admin IP to determine why the Agent cannot connect to your device.
 
-   **Note**: Provide your credentials directly in the CLI. If credentials aren't provided, the Agent attempts to locate them in your running Agent configuration files.
-
-   **Linux**: <br />
-     SNMP v2:
-     ```
-     sudo -u dd-agent datadog-agent snmp walk <IP Address> -C <COMMUNITY_STRING>
-     ```
-     SNMP v3:
-      ```
-      sudo -u dd-agent datadog-agent snmp walk <IP Address> -A <AUTH_KEY> -a <AUTH_PROTOCOL> -X <PRIV_KEY> -x <PRIV_PROTOCOL>
-      ```
-      **Windows**:
-      ```
-      agent snmp walk <IP Address>[:Port]
+      **Note**: Provide your credentials directly in the CLI. If credentials aren't provided, the Agent attempts to locate them in your running Agent configuration files. 
+      
+      Refer to your vendor specific documentation for additional information on running these commands.
 
-      Example:
-      agent.exe snmp walk  10.143.50.30 1.3.6
-      ```
+      {{< tabs >}}
+      {{% tab "Linux" %}}
+
+   SNMP v2:
+
+   ```shell
+   sudo -u dd-agent datadog-agent snmp walk <IP Address> -C <COMMUNITY_STRING>
+   ```
 
-    Refer to your vendor specific documentation for additional information on running these commands.
+   SNMP v3:
+
+   ```shell
+   sudo -u dd-agent datadog-agent snmp walk <IP Address> -A <AUTH_KEY> -a <AUTH_PROTOCOL> -X <PRIV_KEY> -x <PRIV_PROTOCOL>
+   ```
+
+      {{% /tab %}}
+      {{% tab "Windows" %}}
+
+   Navigate to the Agent installation directory:
+
+   ```shell
+   cd "c:\Program Files\Datadog\Datadog Agent\bin"
+   ```
+
+   Run the SNMP walk command:
+
+   ```shell
+   agent snmp walk <IP Address>[:Port]
+   ```
+
+   Example:
+
+   ```shell
+   agent.exe snmp walk 10.143.50.30 1.3.6
+   ```
+
+   **Note**: Run this command as administrator from the Agent installation directory to avoid the following error:
+
+   ```shell
+   Error: unable to read artifact: open C:\ProgramData\Datadog\auth_token: Access is denied.
+   ```
+
+      {{% /tab %}}
+      {{< /tabs >}}
 
 ## Troubleshooting SNMP errors
 
@@ -104,7 +132,7 @@ If you see a permission denied error while port binding in agent logs, the port
 
       Run `iptables -L OUTPUT` and ensure there is no deny rule:
 
-      ```
+      ```shell
       vagrant@agent-dev-ubuntu-22:~$ sudo iptables -L OUTPUT
       Chain OUTPUT (policy ACCEPT)
       target     prot opt source               destination
@@ -215,7 +243,7 @@ Check for any rules blocking UDP traffic on your configured ports. For example:`
    **Solution**:
    Add a net bind capability to the Agent binary, which allows the Agent to bind to reserved ports:
 
-   ```
+   ```shell
    sudo setcap 'cap_net_bind_service=+ep' /opt/datadog-agent/bin/agent/agent
    ```