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| 1 | +--- |
| 2 | +slug: /cloud/billing/marketplace/migrate |
| 3 | +title: 'Migrate billing from pay-as-you-go (PAYG) to a committed spend contract in a cloud marketplace' |
| 4 | +description: 'Migrate from pay-as-you-go to committed spend contract.' |
| 5 | +keywords: ['marketplace', 'billing', 'PAYG', 'pay-as-you-go', 'committed spend contract'] |
| 6 | +--- |
| 7 | + |
| 8 | +# Migrate billing from pay-as-you-go (PAYG) to a committed spend contract in a cloud marketplace {#migrate-payg-to-committed} |
| 9 | + |
| 10 | +If your ClickHouse organization is currently billed through an active cloud marketplace pay-as-you-go (PAYG) subscription (or order) and you wish to migrate to billing via a committed spend contract through the same cloud marketplace, please accept your new offer and then follow the steps below based on your cloud service provider. |
| 11 | + |
| 12 | +## Important Notes {#important-notes} |
| 13 | + |
| 14 | +Please note that canceling your marketplace PAYG subscription does not delete your ClickHouse Cloud account - only the billing relationship via the marketplace. Once canceled, our system will stop billing for ClickHouse Cloud services through the marketplace. (Note: this process is not immediate and may take a few minutes to complete). |
| 15 | + |
| 16 | +After your marketplace subscription is canceled, if your ClickHouse organization has a credit card on file, we will charge that card at the end of your billing cycle - unless a new marketplace subscription is attached beforehand. |
| 17 | + |
| 18 | +If no credit card is configured after cancellation, you will have 14 days to add either a valid credit card or a new cloud marketplace subscription to your organization. If no payment method is configured within that period, your services will be suspended and your organization will be considered out of [billing compliance](/manage/clickhouse-cloud-billing-compliance). |
| 19 | + |
| 20 | +Any usage accrued after the subscription is canceled will be billed to the next configured valid payment method - either a prepaid credit, a marketplace subscription, or credit card in that order. |
| 21 | + |
| 22 | +For any questions or support with issues configuring your organization to a new marketplace subscription please reach out to ClickHouse [support](https://clickhouse.com/support/program) for help. |
| 23 | + |
| 24 | +## AWS Marketplace {#aws-marketplace} |
| 25 | + |
| 26 | +If you want to use the same AWS Account ID for migrating your PAYG subscription to a committed spend contract then our recommended method is to [contact sales](https://clickhouse.com/company/contact) to make this amendment. Doing so means no additional steps are needed and no disruption to your ClickHouse organization or services will occur. |
| 27 | + |
| 28 | +If you want to use a different AWS Account ID for migrating your ClickHouse organization from a PAYG subscription to a committed spend contract then follow these steps: |
| 29 | + |
| 30 | +### Steps to Cancel AWS PAYG Subscription {#cancel-aws-payg} |
| 31 | + |
| 32 | +1. **Go to the [AWS Marketplace](https://us-east-1.console.aws.amazon.com/marketplace)** |
| 33 | +2. **Click on the "Manage Subscriptions" button** |
| 34 | +3. **Navigate to "Your Subscriptions":** |
| 35 | + - Click on "Manage Subscriptions" |
| 36 | +4. **Find ClickHouse Cloud in the list:** |
| 37 | + - Look and click on ClickHouse Cloud under "Your Subscriptions" |
| 38 | +5. **Cancel the Subscription:** |
| 39 | + - Under "Agreement" click on the "Actions" dropdown or button next to the ClickHouse Cloud listing |
| 40 | + - Select "Cancel subscription" |
| 41 | + |
| 42 | +> **Note:** For help cancelling your subscription (e.g. if the cancel subscription button is not available) please contact [AWS support](https://support.console.aws.amazon.com/support/home#/). |
| 43 | +
|
| 44 | +Next follow these [steps](/cloud/billing/marketplace/aws-marketplace-committed-contract) to configure your ClickHouse organization to the new AWS committed spend contract you accepted. |
| 45 | + |
| 46 | +## GCP Marketplace {#gcp-marketplace} |
| 47 | + |
| 48 | +### Steps to Cancel GCP PAYG Order {#cancel-gcp-payg} |
| 49 | + |
| 50 | +1. **Go to your [Google Cloud Marketplace Console](https://console.cloud.google.com/marketplace):** |
| 51 | + - Make sure you are logged in to the correct GCP account and have selected the appropriate project |
| 52 | +2. **Locate your ClickHouse order:** |
| 53 | + - In the left menu, click "Your Orders" |
| 54 | + - Find the correct ClickHouse order in the list of active orders |
| 55 | +3. **Cancel the order:** |
| 56 | + - Find the three dots menu to the right of your order and follow the instructions to cancel the ClickHouse order |
| 57 | + |
| 58 | +> **Note:** For help cancelling this order please contact [GCP support](https://cloud.google.com/support/docs/get-billing-support). |
| 59 | +
|
| 60 | +Next follow these [steps](/cloud/billing/marketplace/gcp-marketplace-committed-contract) to configure your ClickHouse organization to your new GCP committed spend contract. |
| 61 | + |
| 62 | +## Azure Marketplace {#azure-marketplace} |
| 63 | + |
| 64 | +### Steps to Cancel Azure PAYG Subscription {#cancel-azure-payg} |
| 65 | + |
| 66 | +1. **Go to the [Microsoft Azure Portal](http://portal.azure.com)** |
| 67 | +2. **Navigate to "Subscriptions"** |
| 68 | +3. **Locate the active ClickHouse subscription you want to cancel** |
| 69 | +4. **Cancel the Subscription:** |
| 70 | + - Click on the ClickHouse Cloud subscription to open the subscription details |
| 71 | + - Select the "Cancel subscription" button |
| 72 | + |
| 73 | +> **Note:** For help cancelling this order please open a support ticket in your Azure Portal. |
| 74 | +
|
| 75 | +Next follow these [steps](/cloud/billing/marketplace/azure-marketplace-committed-contract) to configure your ClickHouse organization to your new Azure committed spend contract. |
| 76 | + |
| 77 | +## Requirements for Linking to Committed Spend Contract {#linking-requirements} |
| 78 | + |
| 79 | +> **Note:** In order to link your organization to a marketplace committed spend contract: |
| 80 | +> - The user following the steps must be an admin user of the ClickHouse organization you are attaching the subscription to |
| 81 | +> - All unpaid invoices on the organization must be paid (please reach out to ClickHouse [support](https://clickhouse.com/support/program) for any questions) |
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