Added note about issue process change

Author: Chris Wiechmann

.github/ISSUE_TEMPLATE/bug_report.yaml

@@ -7,11 +7,10 @@ body:
   - type: markdown
     attributes:
       value: |
-        Before opening a bug report, please search for the behaviour in the existing issues. 
+        :raised_hand: __The handling procedure for issues has changed. If you need immediate support, please open an Axway support case instead.__ 
         
-        ---
-        
-        Thank you for taking the time to file a bug report. To address this bug as fast as possible, we need some information.
+        Thank you for taking the time to file a bug report. To address this bug as fast as possible, we need some information. 
+        However, before opening a bug report, please search for the behaviour in the existing issues. 
   - type: input
     id: elkSolutionVersion
     attributes:

.github/ISSUE_TEMPLATE/feature_request.yaml

@@ -4,6 +4,10 @@ labels: [enhancement]
 assignees:
   - cwiechmann
 body:
+  - type: markdown
+    attributes:
+      value: |
+        :raised_hand: __The handling procedure for issues has changed. If you need immediate support, please open an Axway support case instead.__ 
   - type: textarea
     id: problem-description
     attributes:

.github/ISSUE_TEMPLATE/question.yaml

@@ -4,6 +4,10 @@ labels: [question]
 assignees:
   - cwiechmann
 body:
+  - type: markdown
+    attributes:
+      value: |
+        :raised_hand: __The handling procedure for issues has changed. If you need immediate support, please open an Axway support case instead.__ 
   - type: input
     id: elkSolutionVersion
     attributes: